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Shipping within the EU

DELIVERY TIME:

INTERNET BANKING / WIRE TRANSFER
Average delivery package is 2 -3 days from the receipt of payment by wire transfer and internet banking.
CASH ON DELIVERY: Average delivery time is 2-3 days package for payment by cash on delivery, upon receipt and validation of orders. Average delivery time can be up to 5 days depending on the day orders, national holidays, your location or problems with road and air traffic.

SHIPPING / TRACKING NUMBER
For each shipment we will send you your shipments number and a link through which you can track the status of your package. If you have not received the shipments number, please contact our customer service support, which will, after order confirmation, send a the required number.

DELIVERY PRICES AND TRANSPORTATION
Delivery costs include the administrative services, packaging and handling, shipping and postage costs. Transportation costs depend on the weight of the package, the number of packages, the place of delivery and the desired speed of delivery. Shipping costs you can personally control, by choice for your the most favorable options.
Prices of administrative services, packaging, handling and communication are predetermined and can not depend of these conditions.

ADDITIONAL COSTS
Postal costs are expressed on your orders from this site, do not include handling charges direct billing or payment on delivery that can charge delivery service. Price handling charges vary depending on the delivery service, and does not amount to more than 2% of the total cost. The amount of handling charges for each delivery service, you can check on the link of delivery service.

PACKING
Packages are shipped in designated boxes or specially protected envelopes.
Packing in recyclable containers or packaging as a gift, is charged separately, and the price of these services is expressed in our price list for delivery.

SPECIAL COUNTRY STATUS
Some states within the European Union are on the list of countries in which the delivery is made. The rank of these states depends on the business rules and contract of delivery service. American shop has no effect on their rank.

Shipping outside the EU

SELECT ADDRESSES
For delivery outside the European Union, you must first to create and choose a delivery address inside your profile.

PRODUCT PRICES
Product prices and shipping costs for countries outside the European Union will be displayed and charged without Croatian Tax (VAT 25%).

If you have multiple addresses, and your first address, is located within the European Union, the product price and shipping costs, will be displayed with included Croatian tax (VAT 25%).
Selecting a delivery address outside the European Union, the prices of all products will be displayed automatically without Croatian tax.

DUTIES, TAXES, AND OTHER EXPENSES
All costs what have a American shop and delivery service for delivery outside the European Union are included. Including the cost of "export declaration". For each delivery outside the EU, you can expect additional costs in the form of:

  • Duties

  • Tax state, in which the package is delivered

  • Other expenses

 
American shop can not influence on these additional costs and their amount.
Selecting a delivery address outside the European Union, the customer agrees with the possibility of additional charges.